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Consider the office birthday party and your slice of cake looks slightly smaller than some. Eh, probably no big deal. Now imagine that instead of cake, everyone got cash. And you got three bucks, while some others got four.
Researchers did this experiment. One group of subjects got cake slices of varying sizes. The other group got cash. Everyone could see what others in their group received. And those in the cash group who received less money than others were upset. But for the cake group, where the size of slices was harder to measure, everyone was equally happy. The study is in the Journal of Consumer Research.
In another trial, researchers found that subjects were unhappy when they missed out on a deal that had a specific quantity associated with it, like “buy one, get one free” versus a more vague deal that said, “get a larger bottle at the regular price.”
The researchers note that when you can’t easily measure something, you tend to be more focused on the experience that the good offers. They even say that we might be happier in a barter economy. Although it’s easier to carry cash than a lot of trade-able goods.
—Christie Nicholson
[The above text is a transcript of this podcast.]



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2 Comments
Add CommentOf course, we would be happier in a barter economy because the comparison of a good is different as the comparison of money as it was shown in the study. I am a member of barterquest.com where I can trade for goods, services and real estate. I really like it and it saves me a lot moeny!
Reply | Report Abuse | Link to thisWhat can't be measured by the consumer is the real cost of receiving promotional benefits. Manufacturers and service providers do not offer any 'deals' that don't benefit their own bottom line, at least in the long run. You might get something for nothing this time, but not if the vendor doesn't make more money in the long run - for consumers, it's kind of like the lottery...
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