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      Scientific American January 2004

      Why Machines Should Fear

      Once a curmudgeonly champion of "usable" design, cognitive scientist Donald A. Norman argues that future machines will need emotions to be truly dependable

      • By W. Wayt Gibbs on January 1, 2004

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      More in the January 2004 issue of Scientific American
      • Planning for Prestige
      • Can Biologists Be Trusted?
      • Blasts, Bursts and Flashes
      View Full Contents
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