How do I get help with my device?
Please note that if you are having trouble with your device, the best and quickest course is to check the manufacturer's support pages on the web. (We are not experts in the operation of Kindles, iPads, etc.) Below are links to the most popular device manufacturer pages for your convenience:
For assistance with your Kindle or Kindle fire, click here.
For assistance with your Nook, please click here.
Note: to transfer an ebook from your laptop to your iPad, you must have iCloud sync enabled. Once iCloud sync is enabled, connect with a USB cable and the device will sync automatically.
For assistance with your iPad, click here.
For assistance with the iBooks app, click here.
For assistance with your Kobo reader, click here.