Frequently Asked Questions

Of course you can!  Just call us at 800-333-1199 to purchase your print or digital subscription or gift subscription by phone.  International customers can call 001-1-515-248-7684.  Once purchased, you can use your account number to activate your digital access.  Click here for instructions.

Please note, certain sales and discounts offered online are not availble by phone.

If you purchased your subscription here at ScientificAmerican.com, your digital access was instantly activated with your purchase.  For print or digital subscribers who did not purchase their subscription on our website, you need your account number to activate online and tablet content.  If you need help locating your account number, please visit this FAQ, call us at 800-333-1199, or email us.  We would be happy to provide it to you.  
 
Please note: your account number is numeric only, 5-8 digits long, and does not require the magazine code (such as SCA) or the leading zeros that appear on the mailing label.  Nor does your account number include the slash or any of the information after the slash.  Therefore, if your mailing label shows SCA0001234567/0#, your account number is 1234567.  Click here for an image of our mailing label, with the account number highlighted.

Once you have your account number, please proceed with the following:

If you have not yet registered an account with us online:
Go to www.ScientificAmerican.com and click on Register.
Check the "I am already a subscriber" box.
Enter your account number and last name, then click on "Look up Account"
Complete the form, select your email preference, and agree to our Terms of Use
Click Create My Account
You will need to verify your account with an email that will be automatically sent to you.  Check your spam folder for this email if you do not receive it right away.  Once your account is verified, your online and tablet access will be active.

If you already have an account at ScientificAmerican.com:
Please sign in, then select My Subscriptions from the My Account menu.  If you do not see your subscription there, click on "Don't see all your subscriptions?", enter your account number in the field that pops up, and click on Add.

Your account number can be found on your mailing label. It is numeric only, five to eight digits long, and does not include any letters, symbols, or leading zeroes. Therefore, if your mailing label shows SCA0001234567/0#, your account number is 1234567. In the sample shown below, the account number is highlighted.

When Registering a new account or importing a subscription to an existing account, please only enter your five to eight digit account number, with none of the extra information.

If you do not have an issue handy, or if you are a digital-only subscriber, you can always email us or call us at 800-333-1199 for your account number.

Mind Magazine was last published in print in May of 2017.  Mind is now a digital-only magazine.  When you subscribe to Mind, it includes both online (pdf) issues, and mobile issues available in the Mind app.

Get a digital subscriptoin to Mind here.

If you ordered your subscription online at ScientificAmerican.com, your subscription is likely on a Continuous Service Plan. With continuous service, about 30 days before you get your final issue, you will receive notice that your subscription will be automatically renewed. If you want to renew, you don’t need to do anything. We will charge your renewal to the same card you used when you first subscribed. If you don’t wish to renew, let us know upon receipt of the reminder notice. Also, if we are unable to charge your card, we will send you an invoice for your renewal order.

If you ordered your subscription through the mail, your will receive several renewal reminder notices prior to expiration. We encourage you to take advantage of the extra savings we offer when you choose a two- or three-year subscription renewal.

And you can always call us at 800-333-1199 or email us to make any changes to your subscription.

If purchasing a gift subscription online, add the item to your cart.  Proceed to checkout, and check the box marked “Is this a gift?” found under the item in your shopping cart.  A box for the recipient’s information will pop up for your to fill out.  If you prefer to buy your gift subscription by phone, please call us.

Please advise us of your new address about 6 to 8 weeks prior to your move. You may change your address with our online subscription management page, you can email us, or you can also call customer service.

The most secure way to update your payment information for renewal is to call us.  Please do not email payment information to us, as it is not secure.

If you purchase a subscription or a subscription renewal from ScientificAmerican.com, your payment information is automatically updated.

If your subscription is currently active, then you can use this online account manager to update your payment method.

The principle difference between the various plans is the depth of archival content included. If you would enjoy having access to every article ever published in Scientific American, we encourage you to consider our Print & Full Archive subscription. Full Archive subscriptions include every subscription issue of Scientific American going back to 1845.

All print & digital and digital-only subscription plans include online access and downloadable PDFs for the issues included in your subscription term. Scientific American and Mind subscriptions also include corresponding mobile issues found in our apps. 

Scientific American and Scientific American Mind Apps are available from the App Store or Google Play. Subscribers can log into the app with their ScientificAmerican.com email address and password.

Please make sure that you logged on to ScientificAmerican.com. Also make sure that the issue you’re trying to download is included in your subscription plan. Different subscription plans provide different levels of access to Archive material. Additionally, Scientific American Mind issues and articles are not included with Scientific American Digital or Print/Digital subscriptions, and vice-versa.

Please see our Digital Guide for further assistance.

Subscriptions purchased at ScientificAmerican.com are cancellable within 5 days of the order date.

Renewal subscription orders can be cancelled within 30 days of the credit card transaction date. You will be refunded for the unused portion of the subscription. 

You can also call us to cancel.

We have several partners that republish our content in other languages.  They are published and sold independently of Scientific American, so subscriptions and issues must be purchased through our partners directly.  Please click here to see the list of international editions, with links to their websites.

Scientific American and Scientific American Mind Digital subscriptions accessed at ScientificAmerican.com are intended, and priced, for individual use only. Simultaneous logins from multiple users are not supported on this website, and using this website for institutional access is a violation of our Terms of Use.

We offer an excellent digital institutional license accessed through Nature.com. More information on Springer Nature’s institutional licenses is available for librarians. Schools, colleges, universities, businesses, and government agencies requiring enterprise-wide access can email the team for more information, free trials, and pricing.