Technical Requirements

Computer Access

We recommend that online students have access to a computer 24 hours a day, 7 days a week. Computers available at work, a library, or other public areas may prohibit your login times, download capabilities, or even have firewalls that prevent you from getting to your course. Courses can be taken on both PCs and Macs.

Internet Connection

We recommend high speed (Broadband) Internet access. Some content can be viewed offline. However, some content contains streaming video; as a result, Internet is required to view all content. Dial-up access may result in slower performance or even denial of access. .

Mobile Devices

All content is available on mobile devices, we recommend using Wifi as your connection. We recommend download the following Apps:

*required apps. when using mobile devices.

Recommended Operating Systems

  • Windows XP and later
  • Mac OSX 10.6 and later
  • Note: Linux is not fully supported

Supported Browsers

  • Chrome 5 or later (Recommended)
  • Firefox 4 or later
  • Internet Explorer 8 or later
  • Safari 4 or later

You may need to disable pop-up blockers or allow certain plugins:

Recommended Browser Help Links

Browser Tests


If you have not recently updated the following software, we recommend doing so before the start of your course.


Since webinar sessions use VOIP (Voice Over Internet Provider) for “live” interactions with your fellow peers and your instructor, you may need the following:

  • USB headset
  • Webcam

Note: VOIP is recommended; however, the webinar session also supply a phone conference line for US residents only. Long distance charges may apply for international students when using phone conference line.


We will host monthly, online orientations to familiarize you with the course and for you to test your computer. Once you enroll in a course, check your e-mail for notification of upcoming orientations.


Coming Soon

Technical Support

If you are experiencing technical difficulty, please contact NYU-Poly at or 718-260-3543 for assistance.

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