New Issue: Orbital Catastrophe Ahead? Read Now

Toll-Free Number Stems Human–Wildlife Conflicts

India's Project Wild Seve allows people who have suffered crop or livestock loss from wild animals to streamline the compensation process, thus helping both farmers and wildlife.

 

ImageSource (MARS)

Illustration of a Bohr atom model spinning around the words Science Quickly with various science and medicine related icons around the text

Join Our Community of Science Lovers!

“I have now worked in seven states across India, and we’ve looked at human-wildlife interactions, particularly human-wildlife conflict ranging from crop loss, livestock predation, human death, human injury and property damage.”

Krithi Karanth, a Wildlife Conservation Society researcher also affiliated with India’s Centre for Wildlife Studies and Duke University in the U.S.

“Fortunately most of the losses are crop losses and to a much lower extent livestock predation, property damage, human injury and human death occur…the policies and procedures for compensation varies hugely among states in India, but there is a compensation process in most states. What we also found is that less than 30 percent of affected people are filing. They’re very frustrated with the bureaucracy…so in 2013 I thought of an idea, because I travel for hundreds of villages across India for my research projects. And we realized that everybody had access to cell phones—it was very simple for people to call in and report and incident. So with my collaborator Nikhil Velpanur, in 2013 we set up a web portal and a technology platform that integrates a toll-free number with the ability to address calls that came in.


On supporting science journalism

If you're enjoying this article, consider supporting our award-winning journalism by subscribing. By purchasing a subscription you are helping to ensure the future of impactful stories about the discoveries and ideas shaping our world today.


“So the idea is very simple. Anybody experiencing a conflict incident calls in to the toll-free number and our field coordinator assigns our field agents to go and evaluate the problem. Once the evaluation is done we help them file the documentation…and so in 2015 we launched Project Wild Seve in Bandipore and Nagarahole National Parks. We covered over 300 villages by distributing 30,000 pamphlets. What we’ve been able to achieve I think has far exceeded my expectations and is pretty remSarkable. In a year, we’ve helped over 3,400 cases files and recorded with the government. This has allowed almost 1,000 families who have already achieved compensation and another 2,400 well on their way to receiving compensation.

“I feel that Wild Seve is scalable and adaptable to any place or any country in the world where we see human-wildlife conflict. It’s a simple system that works off a toll-free number which can be established anywhere…it is not the only solution to addressing human-wildlife conflicts, but it’s certainly one tool we have in our toolbox, and certainly from an Indian perspective it’s very much part of our policies.”

—Steve Mirsky

[The above text is a transcript of this podcast.]

Subscribe to Support Independent Journalism

Great science journalism requires human expertise, time, effort and creativity. And it costs money. That’s why I and the journalists here at Scientific American hope you’ll join our community.

When you subscribe, you are supporting staff and freelance journalists who are passionate about telling science stories that are true, important and compelling. Our editors and reporters are often experts in their fields, which means they understand the nuances of big discoveries and can untangle the breakthroughs from the hype. With a subscription, you are also supporting rigorous fact-checking to ensure the words we publish are precise and accurate. And you’re supporting original illustrations, graphics and photos that bring you closer to an advanced laboratory, an ice sheet in Antarctica or a space mission in orbit. You’re helping us craft other types of high-quality journalism as well: Our newsletters are carefully written, edited and curated by staffers you have or will come to know and love. Our Science Quickly podcast is based on original reporting, collaboration with editors and scientists and exacting production.

Subscriptions keep this engine running so we can continue to deliver thoughtful, rigorous and independent science journalism to you. In an era of viral misinformation, this work is crucial. If you value what we do, I hope you’ll consider joining us as a subscriber

Thank you,

Jeanna Bryner, Editor in Chief, Scientific American

Subscribe